HOW DO I PREPARE MY ITEM TO BE SHIPPED TO YOUR COMPANY?
- Before shipping your device, you should turn off Device Tracking (such as Find My iPhone and Samsung Reactivation Lock) and remove the password.
- Back up your data using an external hard drive, SD card, or any other available method.
- Charge Your Device
WHAT HAPPENS IF YOUR COMPANY DISAGREES WITH THE CONDITIONS I SELECTED FOR MY DEVICE?
Every item we receive is inspected and processed based on the information provided to us and the condition received. If for any reason they do not match, the offer may be recalculated.
All revised offers will be communicated with the customer for approval with an explanation. Device offers that are declined by customers will be returned utilizing shipping/pickup arrangements by both parties.
Revised offers that do not receive a response within 5 business days will automatically be processed.
How come my iPhone won't turn on?
You may have several issues causing your phone not to turn on. It is crucial that you find an iPhone repair shop that can provide a comprehensive diagnostic service. Broken LCD screens are one of the most common iPhone issues. You will see that your iPhone cannot turn on if your LCD has been damaged by a drop or by a hardware malfunction. You can also see that your charging port is damaged. Have you noticed a decrease in your battery life? Our iPhone battery replacement service is quick and easy. If your device is damaged by water, corrosion, or there is a short circuit, it may not be able to power on.
Do you have a cracked iPhone screen?
It is inevitable that accidents will happen! In the event of an iPhone drop, you will need a repair shop that provides convenient and high-quality service. You can repair your iPhone screen by either replacing the glass or replacing the LCD if it's broken. Usually, the front glass is the one that breaks. In a broken LCD display, you can see pixelated lines or a blank screen. iPhone screens of all models can be repaired. In our stores, we frequently repair the iPhone 6 and iPhone 7 screens.
Is it possible to replace an iPhone battery?
Changing the iPhone battery is fast and easy! In our iPhone battery replacement service, we conduct a complete diagnostic to determine if the problem is with the battery or with some other part of the phone. Batteries naturally deplete over time and the older the model, the more likely it will die. Under heavy usage or if you are having trouble charging your battery, this is most noticeable.
How to Deal with an iPhone Dropped into Water?
In the event that your iPhone has come into contact with water, you need to contact an iPhone repair professional as soon as possible. When corrosion sets in, it can cause short circuits, leaving you with very few options for iPhone repair. A complete water damage diagnostic will allow us to determine whether or not it is still possible to save your iPhone from its watery grave.
What can I do if my iPhone speaker doesn't work?
There are typically two causes of a malfunctioning iPhone speaker: software and hardware. In order to diagnose an iPhone sound issue, we first check the software to make sure it isn't the result of a faulty app or an update issue. Compared to software issues, hardware issues can also be solved quite easily by our techs. We might need to replace your iPhone speaker. While you're watching a video or listening to music, the speaker's thin surface vibrates rapidly. When damaged, this may cause it to stop working altogether. Keeping it simple is the key to replacing your iPhone speakers the same day that you bring it in and at a price that's affordable.
How come my iPhone is so slow?
Freeing up space on an iPhone is the most common way to fix a sluggish device. Slowness can be caused by a buildup of photos, videos, and downloaded files on your device. Getting rid of these files will improve performance. In addition, apps tend to slow down. That's why your iPhone is slowing down. If you are not using any apps that could run background services or track your location, it is recommended that you remove them. You can still get some assistance optimizing your iPhone by bringing it in for a free diagnostic. Make an appointment today.
WHAT IS AN ESN, IMEI or MEID?
A cell phone's ESN (Electronic Serial Number) and MEID (Mobile Equipment ID) uniquely identify the cell phone. The MEID began to replace the 32-bit ESN in 2005. An IMEI (International Mobile Equipment Identity) uniquely identifies a GSM or UMTS phone.
You may still have an active ESN, IMEI, or MEID due to the following factors: The carrier still has an account associated with the device that is "Active". The account associated with the device has an outstanding balance. The device has been reported stolen or lost.
If the ESN is not clear for activation, we will notify you via email and hold the item for 5 days. To clear an active number, you must contact your wireless service provider and clear any issues that are causing your item's ESN to be active so that we can complete the evaluation process. After this hold period expires, we will issue a revised value for your phone in "parts only" condition. You will have another 5 days to decide if you would like to Accept or Decline the revised offer.
We will notify you by email if the ESN is not clear for activation and hold your item for 5 days. To clear an active number, please contact your wireless service provider and resolve any issues that are causing your device's ESN to be active so that we may complete your activation.